No jargon.
No loose ends.
Everything you might want to know before putting your website in someone else’s hands.
No matching questions. Try a different word, visit your customer portal or email help@webstead.uk.
Getting started
What’s included in the monthly price?
Business Card (£9.99/month) includes one preset page with one photo or logo, your supplied business summary, direct contact/social links, routine website care; hosting and domain are paid separately. It has no contact form, copywriting or included monthly content changes. Starter, Business and Plus add tailored layouts and their stated update allowances. You provide your business details and approve the site. Domain registration and paid third-party tools are separate.
How quickly can my website be ready?
Our proposed turnaround is 5–7 working days once we have your information, photos and feedback. Larger sites or delayed content can take longer. We agree a realistic launch date before work begins.
Do I need to write all the words?
No. Send us a short description of your business and services, even as rough notes. We’ll shape it into clear website copy for you to check. You approve the details before anything goes live.
Will you use my photos and branding?
Yes. Share a logo, colours and photos if you have them. Business Card uses one photo or logo and your supplied wording in a preset layout. For the tailored plans, if you don’t have imagery we’ll suggest a suitable direction. Please only supply material you own or have permission to use.
Your website, day to day
How do I request changes?
Send one clear request through your customer portal with the text or photos you’d like changed. Business Card has no included monthly content changes; requests are quoted before work starts. Starter includes one small content change per month, Business includes three, and Plus includes six. A small change means updating text, a photo or contact details on an existing page; new pages or features are quoted first. Allowances reset monthly and do not roll over.
Will my website show up on Google?
We set up page titles, descriptions, headings, a sitemap and clear service information so search engines can understand your site. Rankings and enquiry numbers cannot be guaranteed. Ongoing search campaigns are not included.
Does it work on phones?
Yes. Every site is designed for phones, tablets and computers, with clear text and easy-to-use contact buttons.
Are email accounts, online shops or paid booking tools included?
These are not included in your website subscription. Hosting & handover offers separately quoted help with business email, booking links and payment links; provider subscriptions and transaction fees are separate. Online shops and custom apps remain outside the standard plans.
Domains, moving & cancellation
Can I use my existing domain name?
Yes. Keep the domain in your own account and we’ll help connect it. If you need a new domain, our optional Hosting & handover service can arrange registration and connection in your name. Availability, initial charges and renewal costs are confirmed separately before you approve a purchase.
Can you replace my existing website?
Yes. We can review your current pages, keep the useful content and plan the switch. Keep your current hosting until the replacement is approved. Access, content rights and any email setup need to be checked before moving.
Can I cancel at any time?
For website-only plans, yes: there’s no minimum term and no cancellation fee. You arrange and pay for your own hosting and domain.
Is there a setup fee or a long contract?
No setup fee and no long-term commitment. Plans are billed monthly in advance. The first month is payable before design begins, after the scope is agreed. Prices shown are monthly totals. Webstead Ltd is not VAT registered and does not charge VAT.
A proper website.
Without the extra job.
Tell us a little about your business. We’ll take it from there.
Get your websiteFrom £9.99/month · No setup fee · Cancel anytime